Contact Us

Contact Us

We're here to help.

Sixhow is an online retailer specializing in pet toys and playtime accessories for pets. Our store offers a selection of toys designed to encourage play, engagement, and everyday enrichment for pets, including interactive toys, chew toys, plush toys, and other pet play products.

Sixhow is operated by Shenzhen Hezi Anti E-Commerce Co., Ltd.

If you have any questions about our products, orders, payments, shipping, delivery, returns, refunds, or other customer service matters, please contact us using the information below.

Customer Service

Email: sixhow@aikework.com

Phone: +86 13762743570

Website: https://sixhow.com/

Company Information

Operator / Company Name: Shenzhen Hezi Anti E-Commerce Co., Ltd.

Company Address: Room 1803, Building 3, Sunshine Shangri-La Home, No. 105 Fucheng Road, Xinsheng Community, Longgang Street, Longgang District, Shenzhen, China

Customer Support

Our customer service team can assist with questions regarding:

  • Pet toys and playtime accessories
  • Product materials, sizes, features, and availability
  • Choosing toys appropriate for your pet's size and play habits
  • Orders and payments
  • Shipping and delivery
  • Returns and refunds
  • Damaged, defective, or incorrect products
  • Other store-related inquiries

We aim to respond to customer inquiries as promptly as possible during normal business days.

When contacting us about an existing order, please include your order number and the email address used to place the order so that we can assist you more efficiently.

Thank you for choosing Sixhow. We look forward to helping you make playtime more enjoyable for your pets.